Frequently Asked Questions

FAQ

Your Questions, Answered

At SummerSkyz Helicopter, we want every customer to feel confident and informed before their flight. Whether you’re booking a Chicago skyline tour or planning a special event flight, here are answers to our most frequently asked questions.”

Chicago Tour & Air Ride FAQs

  • How long is the Chicago City Tour?

    Our standard Chicago helicopter tour is approximately 35 minutes (50 miles). Including check‑in, pre‑flight briefing, and boarding, you can expect the total experience to take about one hour.

  • How many people can fly in the helicopter during a tour?

    We can accommodate up to 3 passengers per flight in our Robinson R44 helicopters.

  • Can I bring a camera or phone to take pictures?

    Absolutely. Photography and video recording are encouraged. Our Chicago skyline flights provide incredible photo opportunities, so bring your camera or smartphone to capture the moment.

  • What should I wear for my flight?

    Wear comfortable, weather‑appropriate clothing. Avoid loose items like scarves or hats that could be blown away near the helicopter.

  • Can I bring children on a tour?

    Yes! Children are welcome on our tours, but they must be able to wear a seatbelt safely and sit upright without assistance.

  • What are the weight limitations?

    While the operating manual limitation of the R22 is 240 lbs per seat, the practical limit of our R22’s is 220 lbs. This ensures we will be able to stay within weight and balance, have a long enough flight to train, and that you will be able to fly with the examiner. R44 is a 300 lb seat weight maximum.

Gender Reveal & Event Drop FAQs

  • How do helicopter gender reveals work?

    We coordinate with you to plan your reveal (colored smoke or aerial drops), then execute the event with precision and safety. These experiences are fully customizable for your celebration.

  • Are aerial event drops safe?

    Yes. We use lightweight, approved materials and coordinate closely with ground teams to ensure safety for all participants and spectators.

Booking & Payments

  • How do I schedule my flight or training session?

    To schedule:

    • Call us at (708) 793‑2894 or email chicago@summerskyz.com
    • Provide your preferred date, passenger count, approximate weights, and payment information (or Groupon code if applicable)

  • What payment methods do you accept?

    We accept:

    • Cash
    • Zelle
    • Credit cards (small processing fee applies)
    • Groupon vouchers for tours
    • Checks

    Do you require deposits for bookings?

    Yes, deposits or Groupon codes are required to reserve your flight time.

Safety & Policies

  • Are helicopter flights safe?

    Absolutely. All our pilots are FAA‑certified with extensive experience, and our helicopters undergo regular, rigorous maintenance for your safety.

  • What happens if the weather is bad?

    If weather conditions are unsafe, we will work with you to reschedule your flight at no additional cost.

  • Can I cancel my booking?

    We require advance notice for cancellations. Please call us as soon as possible if you need to adjust your reservation.

Still Have Questions?

We’re here to help. If you didn’t find your answer here, call us at (708) 793‑2894 or email chicago@summerskyz.com — our team will be happy to assist you.